Looking ahead may require a different mindset, new 21st Century non-Technical skills, and those skills related to building a relationship with those potential customers. For example, not asking for the sale in the first meeting, but building a trusting relationship to show the potential customer you can rely on me being honest and straightforward in our business dealing. When we start with an open mindset, one thing is clear it must remain open at all times. You should expect changes and adjustments to occur in most cases at lightning speed as we move towards a culture of having the right advice, in the right place, at the right time supported by experienced employees willing to share information. Sharing with other team members will be the way forward, and then we will make big things happen.
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